Retailar – We are a team dedicated to making sure you get your quality products and services without stress or hassle.

We are recruiting to fill the position of:
Job Title: Operations Manager
Location: Lagos
Job Type: Full-time

Job Description
o The Operations Manager will be responsible for the overall management of logistics including coordination of full-order cycle, align metrics, and resources to leverage volume for the highest return.
o This position is a key contact to record and track quality, quantity, stock levels, delivery times, and transport costs while maintaining efficiency.
In particular, you will:
o Management of cross border supply chain for Nigeria bound shipment
o Create a route to improve delivery fulfillment and customer promise for local and international order
o Diversify logistic partnership for the trade route
o Test local and international shipping solution to create the most reliable and even faster supply
o Develop systems and processes to improve fulfillment lead-time for Retailar bound shipment
o Constantly improving existing processes and finding means to better supply efficiency and metric
o Rollout and standardize reverse supply chain for international sellers
o Enhancement of Customer Experience/Vendor Experience for Retailar
o Constantly review SKU with poor review and quality
o Manage vendor Payment and logistic recharge
o Cost optimization for international Freight and local clearing
o Negotiate international freight & local clearing cost with 100% reliability
o Develop streamlined reports, dashboards, and intermediate indicators
o Create reports on Metric –> Detail–> Why format
o Automate and make dashboards as real-time as possible to show performance metric

Professional Skills & Qualifications
o BSc Degree in Engineering, Operations, Logistics or related fields
o 3+ years of management experience in Supply Chain, Distribution, and Logistics in an E-commerce fulfillment is highly sought after(Jumia, Konga, Jiji, Payporte, Ajebomarket).
o Excellent creative thinking skills with emphasis on developing innovative solutions to solve complex problems that may not have one clear answer
o A clear understanding of Transportation Logistics network management, Retail or Customer Service processes and priorities
o Experience of Six Sigma/ Lean analytical technique is a plus
o Experience of supply chain management and transportation concepts: forecasting, planning, optimization, logistics, delivery performance, carrier negotiation, inventory management, S&OP.
o Understanding of E-Commerce Direct-to-Consumer order fulfillment concepts

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should send their CV to recruitment@hazonholdings.com using the “Job Title” as the subject of the email.

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