Retailar – We are a team dedicated to making sure you get your quality products and services without stress or hassle.

We are recruiting to fill the position of:
Job Title: Operations Manager
Location: Lagos
Job Type: Full-time

Job Description
o The Operations Manager will be responsible for the overall management of logistics including coordination of full-order cycle, align metrics, and resources to leverage volume for the highest return.
o This position is a key contact to record and track quality, quantity, stock levels, delivery times, and transport costs while maintaining efficiency.
In particular, you will:
o Management of cross border supply chain for Nigeria bound shipment
o Create a route to improve delivery fulfillment and customer promise for local and international order
o Diversify logistic partnership for the trade route
o Test local and international shipping solution to create the most reliable and even faster supply
o Develop systems and processes to improve fulfillment lead-time for Retailar bound shipment
o Constantly improving existing processes and finding means to better supply efficiency and metric
o Rollout and standardize reverse supply chain for international sellers
o Enhancement of Customer Experience/Vendor Experience for Retailar
o Constantly review SKU with poor review and quality
o Manage vendor Payment and logistic recharge
o Cost optimization for international Freight and local clearing
o Negotiate international freight & local clearing cost with 100% reliability
o Develop streamlined reports, dashboards, and intermediate indicators
o Create reports on Metric –> Detail–> Why format
o Automate and make dashboards as real-time as possible to show performance metric

Professional Skills & Qualifications
o BSc Degree in Engineering, Operations, Logistics or related fields
o 3+ years of management experience in Supply Chain, Distribution, and Logistics in an E-commerce fulfillment is highly sought after(Jumia, Konga, Jiji, Payporte, Ajebomarket).
o Excellent creative thinking skills with emphasis on developing innovative solutions to solve complex problems that may not have one clear answer
o A clear understanding of Transportation Logistics network management, Retail or Customer Service processes and priorities
o Experience of Six Sigma/ Lean analytical technique is a plus
o Experience of supply chain management and transportation concepts: forecasting, planning, optimization, logistics, delivery performance, carrier negotiation, inventory management, S&OP.
o Understanding of E-Commerce Direct-to-Consumer order fulfillment concepts

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should send their CV to using the “Job Title” as the subject of the email.

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